At Healthy Living, we are always taking steps to make life easier for our customers. We work hard to make it simple to contact us, and we do as much of the necessary legwork as possible when it comes to communication with your health care and insurance providers. As we continuously strive to improve, a natural progression has been to offer a Patient Portal with a new Autopay option. This self-service tool allows you to enjoy 24/7 access to view and pay your invoices through a convenient, safe, and secure environment, with no additional cost. Here's how it works!
OUR PATIENT PORTAL
To pay your bill, please visit our Patient Portal. Have your account number and invoice number nearby. On our portal you can securely make payments and store multiple credit cards (including HSA/FSA cards) to use to pay deductibles, copays, and other related charges as necessary. Learn more about registering for the Patient Portal here.
HLMS AUTOPAY OPTION
Getting started with Autopay is easy! Just ask a rep to send you an invitation via email OR send you a code for registering at the site (press the red "Register via code" button at the site if the code option is chosen).
Why use Autopay? Keep life simple and never miss a payment. When enabled in the system, you will receive an invoice notification after your order ships and the claim has been processed by the insurance plan(s) we have on file. Twenty days after receiving the invoice, the default credit card stored on file in the bill pay system will then be charged. This 20-day period allows you to change or update your credit card before the charge goes through. By selecting email as your invoice delivery option, you will ensure timely receipt of any balance due.
The system also allows you to update your mailing address, email, and phone number on file. You can view past statements for any payments made via the portal and download these statements in PDF format.
CHECK IT OUT!
As you can see, our Patient Portal system is a great way to streamline bill pay for your diabetes supplies with Healthy Living! Give it a shot, or contact us with any questions!